Privacy Policy

PRIVACY STATEMENT

  1. What data do we collect?
    1. When you purchase something from our the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
    2. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
    3. We collect Device Information using the following technologies:
      - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
      - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
      - “Web beacons”, “tags”, “heatmaps”, recordings and “pixels” are electronic files used to record information about how you browse the Site.
    4. When you use services provided by 3rd parties on our site, certain information is collected including but not limited to:details about how individuals interact with our emails (such as whether the email is opened and which links are clicked in the email).
    5. Information about how our websites are used (such as the content that is viewed on our websites and how users navigate between our webpages, and the date and time of access)
    6. Information on your preferences and other demographic information.
    7. We refer to this information as “User Information”.
  2. WHAT DO WE DO WITH YOUR INFORMATION?
    1. We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
      - Communicate with you;
      - Screen our orders for potential risk or fraud; and
      - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    2. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
    3. We may use User Information to:
      1. Provide services to our third party partners
      2. Communicate about the products and services we offer, and respond to requests, inquiries, comments, and suggestions
  • Analyze and enhance our communications and strategies (including by identifying when emails sent to you have been received and read)
  1. Operate, evaluate and improve our business, our websites, and other products and services we offer (including to develop new products and services)
  2. Establish and maintain an individual’s profile in our service
  3. Establish and maintain lists or segments of customers who use our service
  • Tailor the content we display in our communications, in our services and in mobile apps
  • Administer surveys and other market research
  1. Comply with legal requirements, judicial process, and our company policies (including to verify users’ identity in connection with access or correction requests)
  2. Protect against, identify, investigate, and respond to fraud, illegal activity (such as incidents of hacking or misuse of our websites and mobile applications), and claims and other liabilities, including by enforcing the terms and conditions that govern the services we provide
  3. We may aggregate and/or de-identify any information that we collect, such that the information no longer identifies any specific individual. We may use, disclose and otherwise process such information for our own legitimate business purposes – including historical and statistical analysis and business planning – without restriction.
  1. WHAT DO WE DO WITH YOUR INFORMATION?
    1. We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

      Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

      BEHAVIOURAL ADVERTISING
      As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

      You can opt out of targeted advertising by using the links below:
      - Facebook: https://www.facebook.com/settings/?tab=ads
      - Google: https://www.google.com/settings/ads/anonymous
      - Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
  2. HOW DO WE STORE YOUR INFORMATION.

 

  1. We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we maintain against accidental, unlawful, or unauthorized access, disclosure, alteration, use, loss, or destruction. However, we cannot guarantee that the safeguards we maintain will ensure the security of the personal information.

 

  1. We will retain personal information only for as long as necessary to fulfill the purpose(s) for which the information was collected, depending on the purpose(s) for which the information was collected, the nature of the information, any contractual relationship that may govern the retention of the data, and our legal or regulatory obligations. We will then destroy the personal information or anonymize the information, in accordance with applicable law. We will maintain your Information for our records unless and until you ask us to delete this information.
  1. DISCLOSURE OF YOUR INFORMATION.

    1. We reserve the right to disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 
  2. THIRD-PARTY SERVICES

    1. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
    2. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
    3. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. We may provide links to websites and other third-party content that is not owned or operated by wefill. The websites and third-party content to which we link may have separate privacy policies and terms of use. Wefill is not responsible for the privacy practices of any entity that it does not own or control.
  3. SECURITY

    1. We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we maintain against accidental, unlawful, or unauthorized access, disclosure, alteration, use, loss, or destruction. However, we cannot guarantee that the safeguards we maintain will ensure the security of the personal information.
  4. AGE OF CONSENT

    1. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
  5. CHANGES TO THIS PRIVACY POLICY

    1. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. When we update this Privacy Notice, we will notify you of changes that are deemed material under applicable legal requirements by updating the date of this Privacy Notice and providing other notification as required by applicable law. We may also notify you of changes to the Privacy Notice in other ways, such as via email or other contact information you have provided.
    2. Unless prohibited by applicable law, we reserve the right to transfer the information we maintain in the event we sell or transfer all or a portion of our business or assets. If we engage in such a sale or transfer, we will – where required by applicable law – make reasonable efforts to direct the recipient to use your personal information in a manner that is consistent with this Privacy Notice. After such a sale or transfer, you may contact the recipient with any inquiries concerning the processing of your personal information.
  6. QUESTIONS AND CONTACT INFORMATION
    1. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at service@wefill.co.nz